Local Area Account

Explainer: The Evolution of Your Local Area Account

Dear Valued Customers,

You may have noticed some exciting changes happening at Reservoir
logs, and we're thrilled to share the details with you. Our commitment to
providing you with the best firewood and service has led us to an innovative
transformation – the birth of our franchise stores!

Why the Change?

At reservoir logs, we've always believed in the power of local.
That's why we introduced local area accounts, allowing you to enjoy a
personalized experience and quick deliveries from your nearest hub. We've seen
how much you appreciate the convenience of having a local source for premium
firewood, and we wanted to take it a step further.

Introducing Franchise Stores:
Your New Local Source

Our franchise stores are an evolution of the local area account
concept, designed to bring you even more benefits:

1.     Enhanced Local Service: Each franchise store is independently operated by a passionate local entrepreneur who knows your area inside out. They're dedicated to providing you with top-notch service and a personal touch.

2.     Expanded Product Range: With franchise stores, you'll have access to an even wider selection of premium firewood, including your favorites and exciting new varieties.

3.     Faster Deliveries: Our franchisees are committed to speedy deliveries within your postcode area, ensuring you get the firewood you need exactly when you need it.

4.     Local Expertise: Need advice on firewood for your stove or fireplace? Our franchise store owners are your local firewood experts, ready to assist you.

How It Works

When you visit our website, you'll have to register (only once!) for your account, you can then order from a dedicated franchise store for your
postcode area. You can still enjoy all the features you love, including easy
ordering and account management. The main difference? Your orders will now be
fulfilled by your local franchisee, ensuring a seamless and efficient process.

This transition empowers local business owners while continuing
to offer you the high-quality firewood and service you've come to expect from reservoir logs.

We're excited about this new chapter and the opportunity to
serve you even better. If you have any questions or want to learn more about
your local franchise store, please don't hesitate to reach out. We're here to
make your firewood experience exceptional.

Thank you for being part of the reservoir logs community. We
can't wait to continue warming your homes and hearts.

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